Support

Contact

We're a small team, so email is the fastest way to reach us — and we reply to everything.

Support and General Questions

For anything about using the product, bugs, or feedback, email us at team@draftandarc.com.

Billing and Refunds

For billing questions, email us at team@draftandarc.com. Payments are processed by Paddle.com, our merchant of record — see our Refund Policy for how billing, cancellations, and refunds work. Please include the email address you used at checkout so we can find your transaction.

Privacy and Your Data

For access or deletion requests, or any question about how we handle your data, email us at team@draftandarc.com. See our Privacy Policy for details on what we collect and your rights.

Response Time

We aim to reply within 2 business days.